CT 1.4: Fixing Mistakes

Clerk Tutorial 1: Basics

Start here:  Intro
Exercise 1 : Adding a Family (of one)
Exercise 2:  Adding a Large Family (of four)
Exercise 3:  Family Changes
Exercise 4: Fixing Mistakes

Exercise 4: Fixing Mistakes

Step 1 - Undoing a Status Change

What if you accidentally "decease" the wrong person? You may not even remember who you changed, but you need to make them a member again. How can you find this individual and correct the mistake?

  1. Go to Person Search, change "Status" to "Deceased" and click the "Search" button.
  2. As you scan the names in the search results, you will most likely spot and recognize the name. In this case, click on Wendy.
  3. On Wendy's Person page, click the "Change Status" button.
  4. Select "Undo last change". eAdventist automatically knows that it was "Deceased". Click the "Save" button.
  5. Wendy's record has been corrected. Her "Status" should be "Member" and she should be included in the family members on the "Family Unit"
Congratulations! You've finished Clerk Tutorial 1 and you're ready for  Clerk Tutorial 2.

Still need help? Contact Us Contact Us